The system is automated, and automatically sends out an email when payment has been completed. There may be several reasons why you have not received an email:

  1. You have entered the wrong e-mail address – always check the order information that appears on the screen after payment and see if you have entered the correct e-mail address.
  2. The email has ended up in junk mail – check your junk mail to see if the email is there

If you have not received an email with the necessary links and information, send an email to or use the contact form. Enter your name and, if known, the order number.