STANDARD TERMS OF SALE FOR CONSUMER PURCHASES OF SERVICES FROM MUSICBINGOS.COM
This purchase is governed by the following standard terms and conditions of sale for consumer purchases of goods over the Internet. Consumer purchases over the Internet are mainly regulated by the Contracts Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act and the E-Commerce Act, and these laws give the consumer inalienable rights. The laws are available at www.lovdata.no. The terms of this agreement are not to be construed as limiting the statutory rights, but set out the parties’ most important rights and obligations for trade.
The agreement consists of these sales conditions, information provided in the order solution and any specially agreed terms. In the event of any conflict between the information, what is specifically agreed between the parties will prevail, as long as it does not contravene mandatory legislation.
The agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between businesses and consumers.
2. The parties
The seller is MUSICBINGOS.COM, Lyngveien 27, 4407 Flekkefjord, email@example.com, org nr: 977 254 302 and is hereinafter referred to as the seller.
The buyer is the consumer who makes the order, and is hereinafter referred to as the buyer.
The stated price for services is the total price the buyer must pay. This price includes all taxes and additional costs. Additional costs that the seller before the purchase has not informed about, the buyer shall not bear.
Entering into an agreement
The agreement is binding on both parties when the buyer has sent his order to the seller.
However, the agreement is not binding if there have been typing or typing errors in the offer from the seller in the ordering solution in the online store or in the buyer’s order, and the other party realized or should have realized that such an error existed.
Payment is made in advance via digital payment solutions active at checkout.
Delivery of product / service will be completed when payment is received.
7. Right of withdrawal
The customer can cancel the order of service in accordance with the Right of Withdrawal Act.
The cancellation period begins to run from the day the service is ordered.
The customer must notify Musicbingo.com of the use of the right of withdrawal within 14 days from the deadline begins to run. The deadline includes all calendar days. If the deadline ends on a Saturday, public holiday or public holiday, the deadline is extended to the nearest working day.
The cancellation deadline is considered complied with if notification is sent before the expiry of the deadline. The customer has the burden of proving that the right of withdrawal has been exercised, and the notification should therefore be made in writing (e-mail or letter).
If the service cannot be delivered at the agreed time, the cancellation period is extended to a new agreed delivery date.
Seller is obliged to repay the purchase price to the customer without undue delay, and no later than 14 days from seller was notified of the customer’s decision to exercise the right of withdrawal.
8. Delay and non-delivery – the customer’s rights and deadline for reporting claims
If seller does not deliver the service or delivers it too late in accordance with the agreement between the parties, and this is not due to the customer or conditions on the customer’s side, the customer may, in accordance with the rules in the Consumer Purchases Act, Chapter 5. the agreement and / or claim compensation from seller.
In the event of a claim for default rights, the notification should, for evidentiary reasons, be in writing (eg e-mail).
The customer can maintain the purchase and demand fulfillment from seller. However, the customer can not demand fulfillment if there is an obstacle that seller can not overcome, or if fulfillment will entail such a great inconvenience or cost for seller that it is in significant disproportion to the customer’s interest in seller fulfilling. Should the difficulties disappear within a reasonable time, the customer can still demand fulfillment.
The customer loses his right to demand fulfillment if he or she waits unreasonably long to advance the claim.
If seller does not deliver the service at the time of delivery, the customer shall encourage seller to deliver within a reasonable additional deadline for fulfillment. If seller does not deliver the service within the additional deadline, the customer can cancel the purchase.
If the service is delivered after the additional deadline set by the customer or after the delivery time that was decisive for the conclusion of the agreement, the claim for cancellation must be made within a reasonable time after the customer was informed of the delivery.
Use of 3rd Party
Some of the products sold are dependent on a third party as a supplier. The customer himself must ensure that he has access to this supplier. For example, if the product contains a link to a Spotify playlist, the customer must have a Spotify subscription to be able to use the playlist. Seller claims no responsibility for access and uptime with 3rd parties.
9. Lack of the product – the customer’s rights and complaint deadline
If there is a defect in the service, the customer must, within a reasonable time after it was discovered or should have been discovered, notify seller that he or she will invoke the defect. The customer has always complained in time if it happens within 2 months. from the defect was discovered or should have been discovered. Complaints can be made no later than two years after the service has been performed.
If the service has a defect and this is not due to the customer or circumstances on the customer’s side, the customer may, in accordance with the rules in the Consumer Purchase Act, chapter 6, withhold the purchase price, choose intermediate redelivery, demand price reduction, demand the contract terminated and/or demand compensation from seller.
Complaints to seller should be made in writing. Use this contact form.
Correction or re-delivery
The customer can choose between claiming the defect or correcting the delivery of a similar service. Seller may nevertheless oppose the customer’s claim if the implementation of the claim is impossible or causes seller unreasonable costs. Correction or re-delivery must be made within a reasonable time. Seller is in principle not entitled to make more than two remedial attempts for the same defect.
If the service has not been rectified or re-delivered, the customer can also cancel the purchase when the defect is not insignificant.
10. Personal information
The data controller for collected personal data is seller. Unless the customer agrees to something else, seller may, in accordance with the Personal Data Act, only collect and store the personal information that is necessary for seller to be able to implement the obligations under the agreement.
Read more about guidelines for privacy.
11. Conflict resolution
Complaints are directed to seller within a reasonable time, cf. points 8 and 9. The parties shall try to resolve any disputes amicably. If this does not succeed, the customer can contact the Consumer Council for mediation.